Terms of Service

Effective Date: October 1, 2026

Welcome to Sānvivá. These Terms of Service govern your use of our website and your purchase of products from Sānvivá.

By accessing our website, placing an order, or using our services, you agree to these Terms of Service and our applicable store policies, including our Refund & Return Policy, Shipping Policy, and Privacy Policy.

1. General

Sānvivá operates this online store and website. Throughout the site, the terms “we,” “us,” “our, and “Sānvivá” refer to Sānvivá.

You must be at least the age of majority in your jurisdiction, or have the consent of a parent or legal guardian, to use this website or make a purchase.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other product information displayed on our website are accurate and up to date.

However, colors and appearance may vary depending on your device, screen, browser, or other settings.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

3. Pricing and Availability

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to maintain accurate inventory information. However, product availability may change and we cannot guarantee that every product will remain available.

If an item becomes unavailable after you place an order, we will contact you and, where applicable, provide an appropriate solution or refund.

4. Orders

When you place an order with Sānvivá, you agree to provide accurate, complete, and current information.

We reserve the right to refuse, limit, or cancel an order where permitted by applicable law, including where there is an error in product information or pricing, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.

5. Payments

Payment must be successfully received before an order is processed.

You agree to provide valid and accurate payment and billing information when placing an order.

Payment processing may be handled by third-party payment providers. Your use of those payment services may also be subject to their applicable terms and policies.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping information provided on our website.

Estimated delivery times are provided as guidance and may vary depending on the destination, shipping carrier, weather, customs, holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping and delivery information when placing an order.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy.

Eligible returns must be requested within the timeframe stated in our Refund & Return Policy.

Please review the Refund & Return Policy before making a purchase.

8. Damaged, Defective, or Incorrect Orders

If you receive a product that is damaged, defective, or different from what you ordered, please contact us at support@1sanviva.com as soon as possible.

Please provide your order number and relevant information or photographs so that we can review the issue and determine the appropriate solution.

9. Intellectual Property

All content on this website, including text, photographs, graphics, logos, product images, designs, videos, and other materials, is owned by or licensed to Sānvivá unless otherwise stated.

You may not reproduce, distribute, modify, publish, sell, or otherwise use our content without our prior written permission, except as permitted by applicable law.

10. Prohibited Uses

You agree not to use our website:

• For any unlawful purpose.

• To violate any applicable laws or regulations.

• To engage in fraudulent, abusive, or misleading activity.

• To interfere with the operation or security of our website.

• To attempt to gain unauthorized access to our website, systems, or accounts.

• To transmit malicious code, viruses, or other harmful material.

• To infringe upon the rights of Sānvivá or any third party.

We reserve the right to restrict or terminate access to our website where permitted by law if these Terms are violated.

11. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites, applications, payment providers, shipping providers, or other services.

Sānvivá is not responsible for the content, policies, security, or practices of third-party services.

Your use of third-party services may be subject to the terms and policies of those third parties.

12. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and current.

However, we do not guarantee that all information will always be complete, accurate, reliable, or current.

If an error is discovered, we reserve the right to correct it and update the relevant information.

13. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided for general shopping and informational purposes.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Sānvivá will not be liable for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

15. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service are governed by the laws of the State of Georgia, United States, except where applicable law requires otherwise.

Any dispute arising from or relating to these Terms or your use of our website will be handled in accordance with applicable law.

17. Contact Information

If you have questions about these Terms of Service, your order, or our website, please contact us:

Sānvivá
Email: support@1sanviva.com
Phone: +1 (678) 745-8644
Business Address:
4820 Ferncrest Pl
Douglasville, GA 30135
United States

We will respond to customer inquiries as soon as reasonably possible.